Last updated: 1st June 2025

This privacy statement explains how I, Jon Thornett, collect, store, and use your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant UK privacy laws.

Who I Am

I’m Jon Thornett, a self-employed mobile hairdresser based in Fleet, Hampshire. I provide professional hairdressing services directly to clients at their homes.

If you have any questions about how I handle your data, please contact me directly at:

Email: [Insert Jon’s Email Address]
Phone: [Insert Jon’s Phone Number]

What Personal Data I Collect

To deliver my services effectively and safely, I may collect and store the following personal information:

• Full name

• Telephone number

• Email address

• Appointment history

• Photos or headshots (optional, for consultation purposes)

• Notes about hair preferences or services provided

How I Collect Your Data

I collect your data in the following ways:

• When you book or manage an appointment via Fresha.com

• When you contact me via my website enquiry form

• When you communicate with me directly via phone, email, or messaging

• When you send a photo for consultation purposes (optional)

How Your Data Is Stored

All appointment, contact, and service information is securely stored within Fresha.com, a GDPR-compliant scheduling and client management platform. Any client photos provided for consultation purposes may be temporarily stored on my personal device or within Fresha where relevant to your treatment.

I take care to ensure that your data is protected and never shared or sold.

Why I Collect Your Data

I collect and use your data only to:

• Manage appointments and communicate with you

• Provide hairdressing services safely and effectively

• Maintain client records for customer service

• Comply with any legal or insurance obligations

Lawful Basis for Processing

Under UK GDPR, I rely on the following lawful bases:

• Consent – when you provide a photo or submit an enquiry

• Contract – when you book an appointment or request a service

• Legal obligation – for maintaining necessary records for HMRC or insurance purposes

Your Rights

Under UK data protection laws, you have the right to:

• Access the personal data I hold about you

• Request correction of inaccurate data

• Request deletion of your data (where appropriate)

• Object to or restrict processing in certain circumstances

• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact me directly.

How Long I Keep Your Data

I retain client records for up to 7 years after your last appointment to comply with industry best practice and insurance guidelines. Photos or consultation images are retained only for as long as needed and deleted upon request.

Website Privacy

My website does not use cookies or tracking technologies. It includes a simple enquiry form which collects your name, email, and message for the purpose of responding to your enquiry only. This data is not stored on the website and is emailed directly to me.

Sharing Your Data

I do not sell or share your personal information with third parties. The only third party involved in processing your data is Fresha.com, which acts as a secure data processor for booking and client management.

Changes to This Privacy Statement

This statement may be updated from time to time. The most recent version will always be available on my website.